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LEGAL NOTICE

Last updated: 19 May 2026

This Legal Notice sets out important information about the operator of this online store, the legal terms that apply to the use of this website, and your rights as a customer. By accessing or using this website, you acknowledge that you have read and understood this Legal Notice.

1. Operator of the Website

This online store is owned and operated by:

Company name: Silk Road Supply OÜ Legal form: Osaühing (Estonian private limited company) Registered office: Ahtri tn 12, Kesklinna linnaosa, Tallinn, Harju maakond, 15551, Estonia Commercial register: Estonian Business Register (Äriregister) Registry code: 16990370 VAT identification number: EE102772809 Email: support@silkroadriders.com Website: https://www.silkroadriders.com

2. Scope and Acceptance

This Legal Notice applies to all visitors and customers of this website (the "Site"). It should be read together with our Terms of Service, Privacy Policy, Cookie Policy, Refund and Returns Policy, and Shipping Policy, each of which forms part of the legal framework governing your use of the Site. If you do not agree with any part of these terms, please do not use the Site.

3. Related Policies

The following policies apply alongside this Legal Notice and are available on the Site:

  • Terms of Service – the contractual terms governing purchases and use of the Site.
  • Privacy Policy – how we collect, use, and protect personal data under the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR").
  • Cookie Policy – information about cookies and similar technologies used on the Site.
  • Refund and Returns Policy – your statutory withdrawal right and our returns procedure.
  • Shipping Policy – delivery times, regions, and shipping fees.

4. Consumer Rights and Right of Withdrawal

If you are a consumer resident in the European Union, you have certain statutory rights under EU consumer protection law, including Directive 2011/83/EU on consumer rights and the Estonian Law of Obligations Act.

In particular, you generally have the right to withdraw from a distance contract within fourteen (14) days of receiving the goods, without giving any reason. Full details of how to exercise this right, any exceptions (for example for personalised or perishable goods), and our returns address are set out in our Refund and Returns Policy.

Statutory warranty rights apply to all goods supplied. Nothing in this Legal Notice or in our other policies limits any rights you have as a consumer that cannot be excluded or limited under applicable mandatory law.

5. Online Dispute Resolution

In accordance with Regulation (EU) No 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr. Consumers may use this platform to submit complaints regarding goods or services purchased online. Our email address for these purposes is [contact@silkroadriders.com].

Silk Road Supply OÜ is not obliged to participate in, and does not currently participate in, dispute resolution proceedings before a consumer arbitration board, but will respond to any complaint received in good faith and seek an amicable resolution.

6. Disclaimer of Liability

6.1 Content of the Site. We prepare the content of this Site with reasonable care and endeavour to keep it accurate and up to date. However, we make no warranty or representation, express or implied, as to the accuracy, completeness, reliability, or currency of any information, product description, price, image, or other content on the Site. Product images are for illustration only and may vary from the actual product delivered.

6.2 Availability of the Site. We do not guarantee that the Site will be available without interruption, error-free, or free of viruses or other harmful components. We may suspend, withdraw, discontinue, or change all or any part of the Site without notice.

6.3 Limitation of Liability. To the fullest extent permitted by applicable law, Silk Road Supply OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site. Nothing in this Legal Notice limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be limited or excluded under applicable law.

7. External Links

The Site may contain links to third-party websites. These links are provided for convenience only. We have no control over the content, privacy practices, or availability of third-party sites and accept no responsibility for them. Inclusion of a link does not imply endorsement.

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, photographs, product designs, videos, audio, software, and the selection and arrangement thereof — is the property of Silk Road Supply OÜ or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print content from the Site solely for your personal, non-commercial use, provided that you do not modify the content and that all copyright and other proprietary notices are kept intact. Any other use — including reproduction, distribution, public display, modification, or use in connection with any commercial purpose — requires our prior written consent.

"Silk Road Supply" and any associated logos are trademarks of Silk Road Supply OÜ. All other trademarks displayed on the Site are the property of their respective owners.

9. Data Protection

Silk Road Supply OÜ is the controller of personal data processed in connection with the Site, within the meaning of the GDPR. Information about the categories of personal data we process, the purposes and legal bases of processing, recipients, retention periods, and your rights as a data subject can be found in our Privacy Policy. Questions about data protection can be sent to [privacy@silkroadriders.com].

10. Changes to this Legal Notice

We may update this Legal Notice from time to time to reflect changes in our business, legal requirements, or industry practice. The current version is always available on the Site, with the "Last updated" date shown at the top. Material changes will be brought to your attention where required by law.

11. Governing Law and Jurisdiction

This Legal Notice and any non-contractual obligations arising out of or in connection with it are governed by the laws of the Republic of Estonia, without prejudice to any mandatory consumer protection laws of the country in which a consumer is resident.

Subject to any mandatory consumer rights, the courts of Estonia shall have non-exclusive jurisdiction to settle any dispute arising out of or in connection with this Legal Notice or the use of the Site. Consumers may also bring proceedings in the courts of the EU member state in which they are domiciled.

12. Contact

For any questions about this Legal Notice or the Site, please contact us:

Silk Road Supply OÜ Ahtri tn 12, Kesklinna linnaosa, Tallinn, Harju maakond, 15551, Estonia Email: support@silkroadriders.com