Utility Jacket

We ship all of our orders within 48 hours, and endeavour to get your parcels to you as soon as possible.

Customs and VAT
EU orders are all shipped with VAT and duties paid.

UK Orders
Due to the recent trade changes post-Brexit, shipping between the EU and UK now involves additional steps. To simplify this process for our UK customers, we ship all orders with ‘Duty Paid’ status.

This means that we cover all customs duties and VAT charges upfront, so there should be no additional customs fees for you. If you wish to return your item for any reason, the Import tax will be deducted from your returns. You can read more on in our FAQ’s.

Rest of the world
For orders from the rest of the world, customers are responsible for their own custom clearance. If you need any support, email support@silkroadriders.com