Shipping & Returns
Europe
Shipping
Orders are processed within 30 minutes of being accepted and dispatched the same day. EU delivery typically takes 3–4 working days.
Return Process
Eligibility
Refunds
Refund Deductions
Shipping & Returns Policy
Customer Support
Need to make a return? The fastest route is our returns portal.
For everything else, reach us at support@silkroadriders.com. We're available Monday–Friday, 8am–6pm CET. Outside those hours, we'll be back with you first thing the next working day.