Shipping

Orders are processed within 30 minutes of being accepted and dispatched the same day. EU delivery typically takes 3–4 working days.

Return Process

Eligibility

Refunds

Refund Deductions

Shipping & Returns Policy

Customer Support

Need to make a return? The fastest route is our returns portal.

For everything else, reach us at support@silkroadriders.com. We're available Monday–Friday, 8am–6pm CET. Outside those hours, we'll be back with you first thing the next working day.